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ECS Enterprise Self-Service: Adding a Domain from Microsoft Windows Server 2012

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How to register a new domain and perform an automatic DNS Validation in you ECS Enterprise account

Requirements:

  • Microsoft Windows Server 2012
  • DNS Server has been setup and function properly

A. Registration of the new addition domain to your Entrust Certificate Portal

1. Login to your ECS Enterprise account.

2. On the dashboard click Administrator > Domain Management .

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3. Type your new domain name, then select the Client. After that select the verification method to DNS . Click Add to Request button.

4. Click Submit Request button on the corner of the bottom screen.

5. You will see your new domain request has been listed on the Pending domains list. Go to your new addition domain and click on the icon next to Install token to generate your DNS code.

You should see the random value for your DNS Server like the example below.

NOTE: The DNS Entry name and Random value are different from one request to another. Please DO NOT copy the codes or domain example below to your DNS Server.

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B. Step by step to add a TXT record into the active DNS zone on Windows Server 2012

1. Login to your DNS server as administrator.

2. Launch the DNS Management Console. Select Server Manager>DNS . Right Click on your Server name and select DNS Manager .

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3. On  the DNS Manager window, expand your DNS name. Then expand your Forward Lookup Zones . There you should see your domain name zone. In this example :entrustcertlab.com

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4. Right click on your domain name and select Other New Records to add a new TXT record.

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Scroll down and select Text (TXT) and click Create Record button.

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5. Create your TXT record using the Install DNS token information from Section A above.

NOTE: PLEASE DO NOT enter the token information from the sample below, you MUST use the one that issued to you from the steps on section A above.

Example Install DNS Token information:

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Format:

Record Name: The DNS Entry name from your token information. Example: _pki-validation

Note: You don’t need to copy entire domain name since the root domain has already auto populated on Google Cloud DNS.
Fully qualified domain name (FQDN): Auto populated
Text: Random value from your token information. Example: 261E-8A0A-3A93-2AD2-FA05-153E-86D8-23F1

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Click OK to save your new record and Done button to go back to DNS Manager screen.

6. Your TXT record will now show up in your zone records.

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Your TXT record has been added.

At this point you have registered your domain with automatic DNS validation. As soon as your random value has propagated, the Entrust verification system will automatically capture and approve the domain for use. Note the time this will take will vary, depending on the propagation time of your DNS server.

If you have any questions or concerns please contact the Entrust Certificate Services Support department for further assistance:

Hours of Operation:
Sunday 8:00 PM ET to Friday 8:00 PM ET
North America (toll free): 1-866-267-9297
Outside North America: 1-613-270-2680 (or see the list below)
NOTE: Smart Phone users may use 1-800 numbers for one-touch dialing.
Otherwise, it is very important that international callers dial the UITF format exactly as indicated. Do not dial an extra "1" before the "800" or your call will not be accepted as an UITF toll free call.

Country Number
Australia 0011 - 800-3687-7863
1-800-767-513
Austria 00 - 800-3687-7863
Belgium 00 - 800-3687-7863
Denmark 00 - 800-3687-7863
Finland 990 - 800-3687-7863 (Telecom Finland)
00 - 800-3687-7863 (Finnet)
France 00 - 800-3687-7863
Germany 00 - 800-3687-7863
Hong Kong 001 - 800-3687-7863 (Voice)
002 - 800-3687-7863 (Fax)
Ireland 00 - 800-3687-7863
Israel 014 - 800-3687-7863
Italy 00 - 800-3687-7863
Japan 001 - 800-3687-7863 (KDD)
004 - 800-3687-7863 (ITJ)
0061 - 800-3687-7863 (IDC)
Korea 001 - 800-3687-7863 (Korea Telecom)
002 - 800-3687-7863 (Dacom)
Malaysia 00 - 800-3687-7863
Netherlands 00 - 800-3687-7863
New Zealand 00 - 800-3687-7863
0800-4413101
Norway 00 - 800-3687-7863
Singapore 001 - 800-3687-7863
Spain 00 - 800-3687-7863
Sweden 00 - 800-3687-7863 (Telia)
00 - 800-3687-7863 (Tele2)
Switzerland 00 - 800-3687-7863
Taiwan 00 - 800-3687-7863
United Kingdom 00 - 800-3687-7863
0800 121 6078
+44 (0) 118 953 3088