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ID Works Barcode Printing Problem after March 2021 Security Updates - Resolved

There have been reports that specific Microsoft Security Updates released on March 9th, 2021, have caused printing anomalies with barcodes, graphics printing, or BSOD problems on Windows 10 Workstations affecting ID Works, IDCentre, and applications using the ID Works Print Server, with print drivers installed. 

The March 9th patches which may cause this issue

  • KB5000802 for Win10 ver 20H2 and 2004
  • KB5000808 for Win10 ver 1909
  • KB5000822 for Win10 ver 1809 and Win Ser 2019
  • KB5000809 for Win10 ver 1803
It has been confirmed by Entrust Engineers that the problem is not ID Works, IDCentre, ID Works Printer Server, or Entrust Printer Drivers. 

Remedy

The problem can be remedied by downloading and updating Windows 10 with updated Microsoft Security Updates for Windows 10 released after March 18th, 2021.  Please use the prescribed Microsoft Updates as prescribed by Microsoft.

The March 18th patch which resolves this issue:

 KB5001649 - Released after March 18th which resolves these printing anomalies.
 
The above Microsoft Update can be downloaded from the Microsoft Windows Update Catalog found on the internet for your Windows 10 build version. If the above Security Update for Windows 10 fails to resolve your printing issue, you may want to inquire with Microsoft Support to provide information and request support for the operating system.
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