Capture Manager goes into invalid stateNote: As of version 8.1, TruCredential has become Adaptive Issuance Instant ID (commonly referred to as Instant ID).
In some cases, the Canon camera (T3, T5, T6, and T7) forces TruCredential Capture Manager into an Invalid State as shown below.
SolutionTo resolve this issue:
- Turn on the Camera and modify the settings below.
- Select LCD off/on button > Shutter button - Shutter btn
- Old Value: Shutter/ Disp
- New Value: Shutter btn