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Hours of Operation

Sunday 8:00pm ET to Friday 8:00pm ET

Phone Numbers

North America (toll free): 1-866-267-9297
Outside North America: 1-613-270-2680

Fax Numbers

Toll Free within North America
Fax: 1-877-839-3538
Outside North America
fax: 1 (613) 270-3260


[email protected]

Mailing Address

Entrust Inc.
1000 Innovation Dr
Ottawa, Ontario
K2K 3E7

Support Contact Form

You can submit this form 24 hours a day. Once submitted you will receive a Service Request number via email. Please use this number to track your issue through to resolution. Inquiries, support documents or Proof of Right may also be faxed, see fax numbers on the left.

If you have multiple issues, please submit one form per issue.

Entrust Enters Exclusive Discussions to Acquire Onfido