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Certificate Services Support

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SSL/TLS SHA2 Compatibility

 Server/Device Type

Minimum Version

Amazon Web Services (AWS)

 Supported

Apache (OpenSSL)

 0.9.8o

Apache (Tomcat)

 JDK 1.4.2

Apache Server

 2.0.63

Barracuda

 3.5

BEA Weblogic

 10.3.1

Check Point

 R77.30

Cisco ACE

 A4(1.0)+ ACE30 Hardware

Cisco ACS

 5.3

Cisco ASA 5500

 8.4

Cisco WLC

 7.0.250.0

Citrix Access Gateway

 5.0.4

Citrix Netscaler

 9.3

cPanel

 11.46

CrushFTP

 7.1.0

F5 BIG IP

 10.1.0

F5 Firepass VPN   

 Unsupported

GNUTLS

 1.7.4

IBM HTTP Server

 GSKit 7.0.4.14

IBM WebSphere

 GsKit 8.0.04 with PM62842

IBM WebSphere MQ

 7.0.1.4

iPlanet Server

 7.0.16

Java Web Server (keytool)

 JDK 1.4.2

Juniper Secure Access VPN

 SA 6.4R5, 635R3, and 7.0R1

If you have any questions or concerns please contact the Entrust Certificate Services Support department for further assistance: 

Hours of Operation: 
Sunday 8:00 PM ET to Friday 8:00 PM ET 
North America (toll free): 1-866-267-9297 
Outside North America: 1-613-270-2680 (or see the list below) 
NOTE: Smart Phone users may use the 1-800 numbers shown in the table below.
Otherwise, it is very important that international callers dial the UITF format exactly as indicated. Do not dial an extra "1" before the "800" or your call will not be accepted as an UITF toll free call. 

CountryNumber
Australia0011 - 800-3687-7863
1-800-767-513
Austria00 - 800-3687-7863
Belgium00 - 800-3687-7863
Denmark00 - 800-3687-7863
Finland990 - 800-3687-7863 (Telecom Finland)
00 - 800-3687-7863 (Finnet)
France00 - 800-3687-7863
Germany00 - 800-3687-7863
Hong Kong001 - 800-3687-7863 (Voice)
002 - 800-3687-7863 (Fax)
Ireland00 - 800-3687-7863
Israel014 - 800-3687-7863
Italy00 - 800-3687-7863
Japan001 - 800-3687-7863 (KDD)
004 - 800-3687-7863 (ITJ)
0061 - 800-3687-7863 (IDC)
Korea001 - 800-3687-7863 (Korea Telecom)
002 - 800-3687-7863 (Dacom)
Malaysia00 - 800-3687-7863
Netherlands00 - 800-3687-7863
New Zealand00 - 800-3687-7863
0800-4413101
Norway00 - 800-3687-7863
Singapore001 - 800-3687-7863
Spain00 - 800-3687-7863
Sweden00 - 800-3687-7863 (Telia)
00 - 800-3687-7863 (Tele2)
Switzerland00 - 800-3687-7863
Taiwan00 - 800-3687-7863
United Kingdom00 - 800-3687-7863
0800 121 6078
+44 (0) 118 953 3088