Purpose:
SSL/TLS certificate installation guide
For Lotus Domino
NOTE:
As of November 12, 2024, Entrust introduced a new TLS certificate hierarchy as part of the deployment. The TLS certificate delivery now includes two certificate chains. The delivery of these certificate chains can be in the form of:
- Individual files. Intermediate 1 (filename: intermediate1.crt ) and Intermediate 2 (filename: intermediate2.crt ) or
- Concatenate PEM file (filename: CertificateBundle1.pem/CertificateBundle2.pem ) or
- P7B format file (filename: Certificatebundle.p7b )
Both intermediate/chain certificates must be installed in your environment.
Skip to Installation.
Before you begin...
-
Never share private key files.
-
If you plan on using the same certificate on multiple servers always transfer the private key using a secure method ( e-mail is not considered a secure method of transfer ).
-
Make sure you run the SSL Server Test at the end of the installation process to check your certificate configuration against SSL/TLS Best Practices.
-
For more information on SSL/TLS Best Practices, click here .
Installing your Entrust SSL/TLS Certificate on a Lotus Domino Server
1. Click the
Download
button in the pickup wizard to download your certificate files. Clicking the download button will produce a zip file that includes your Server Certificate, the Entrust intermediate certificate and the Entrust Root certificate. Extract the files from the zip file.
You must install these certificates in such a way that the certificate chain is built starting from the root level. You must install the certificates in this exact order:
Root.crt
Intermediate.crt
ServerCertificate.crt
2. Open the
Server Certificate Administration
utility on the server.
3. Select
Install Trusted Root into Key Ring
.
4. In the
Key Ring File Name
field, enter the name of the Key Ring file that you generated when you created your Certificate Signing Request. Under
Certificate Source
, select the
File
radio button and browse to the
Root.crt
file. If you get a message saying that this root is already installed, proceed to the next step.
5. For a second time, select
Install Trusted Root into Key Ring
and import the
Intermediate.crt
file into the same key ring.
NOTE: As of November 12, 2024, the intermediate certificate came with two files: intermediate1.crt and intermediate2.crt. These intermediate/chain certificates must be imported into your server/appliance.
6. Select
Install Certificate into Key Ring
.
8. In the
Key Ring File Name
field, enter the name of the Key Ring file that you generated when you created your Certificate Signing Request. Under
Certificate Source
, select the
File
radio button and browse to the
ServerCertificate.crt
file to complete the installation process.
If you have any questions or concerns please contact the
Entrust Certificate Services Support
department for further assistance:
Hours of Operation:
Sunday 8:00 PM ET to Friday 8:00 PM ET
North America (toll free): 1-866-267-9297
Outside North America: 1-613-270-2680 (or see the list below)
NOTE:
It is very important that international callers dial the UITF format exactly as indicated. Do not dial an extra "1" before the "800" or your call will not be accepted as an UITF toll free call.
Country | Number |
Australia |
0011 - 800-3687-7863
1-800-767-513 |
Austria | 00 - 800-3687-7863 |
Belgium | 00 - 800-3687-7863 |
Denmark | 00 - 800-3687-7863 |
Finland |
990 - 800-3687-7863 (Telecom Finland)
00 - 800-3687-7863 (Finnet) |
France | 00 - 800-3687-7863 |
Germany | 00 - 800-3687-7863 |
Hong Kong |
001 - 800-3687-7863 (Voice)
002 - 800-3687-7863 (Fax) |
Ireland | 00 - 800-3687-7863 |
Israel | 014 - 800-3687-7863 |
Italy | 00 - 800-3687-7863 |
Japan |
001 - 800-3687-7863 (KDD)
004 - 800-3687-7863 (ITJ) 0061 - 800-3687-7863 (IDC) |
Korea |
001 - 800-3687-7863 (Korea Telecom)
002 - 800-3687-7863 (Dacom) |
Malaysia | 00 - 800-3687-7863 |
Netherlands | 00 - 800-3687-7863 |
New Zealand |
00 - 800-3687-7863
0800-4413101 |
Norway | 00 - 800-3687-7863 |
Singapore | 001 - 800-3687-7863 |
Spain | 00 - 800-3687-7863 |
Sweden |
00 - 800-3687-7863 (Telia)
00 - 800-3687-7863 (Tele2) |
Switzerland | 00 - 800-3687-7863 |
Taiwan | 00 - 800-3687-7863 |
United Kingdom |
00 - 800-3687-7863
0800 121 6078 +44 (0) 118 953 3088 |