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How to add a Certification Authority Authorization (CAA) record in Cloudflare

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Requirements:

  • An active account with Cloudflare
  • Your DNS zone has already setup and is working properly
  • Approval by Cloudflare support to enroll on Beta has been granted

NOTE: CAA is currently under Beta phase for Cloudflare user. In order to use this record, user needs to get the permission directly with Cloudflare Support Team.

Here is the process:

1. Login to Cloudflare account.

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2. You will be directed to the dashboard.

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3. Select the DNS icon at the top of the screen. You will be directed to your zone records screen.

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4. You can start to add your CAA record by selecting CAA in the drop down box shown below:

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5. Input the values shown below to add Entrust as the authorized Certification Authority:

Type (Drop-down box) Select CAA
Name field Your own domain name. Example: entrustzonelab.com
Tag Leave it as default. The default contains “Allow wildcards and specific hostnames”
Value entrust.net

Note: To add a different Certification Authority as the authorized Certification Authority, please add the Value related to that Certification Authority.

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6.  Click Save and then Add record.

At this point your CAA record has been successfully added.

Note: Cloudflare will need you to add several CAA records for other Certification Authorities to maintain their universal SSL process. Please adhere to the requirement outlined by the Cloudflare support email when you enable CAA. You can repeat the same steps as above to add CAA records for additional Certification Authorities. You may consult our library of Certification Authority values here.

If you have any questions or concerns please contact the Entrust Certificate Services Support department for further assistance:

Hours of Operation:
Sunday 8:00 PM ET to Friday 8:00 PM ET
North America (toll free): 1-866-267-9297
Outside North America: 1-613-270-2680 (or see the list below)
NOTE: Smart Phone users may use 1-800 numbers for one-touch dialing.
Otherwise, it is very important that international callers dial the UITF format exactly as indicated. Do not dial an extra "1" before the "800" or your call will not be accepted as an UITF toll free call.

Number
オーストラリア 0011 - 800-3687-7863
1-800-767-513
オーストリア 00 - 800-3687-7863
ベルギー 00 - 800-3687-7863
デンマーク 00 - 800-3687-7863
フィンランド 990 - 800-3687-7863 (Telecom Finland)
00 - 800-3687-7863 (Finnet)
フランス 00 - 800-3687-7863
ドイツ 00 - 800-3687-7863
香港 001 - 800-3687-7863 (Voice)
002 - 800-3687-7863 (Fax)
アイルランド 00 - 800-3687-7863
イスラエル 014 - 800-3687-7863
イタリア 00 - 800-3687-7863
日本 001 - 800-3687-7863 (KDD)
004 - 800-3687-7863 (ITJ)
0061 - 800-3687-7863 (IDC)
Korea 001 - 800-3687-7863 (Korea Telecom)
002 - 800-3687-7863 (Dacom)
マレーシア 00 - 800-3687-7863
オランダ 00 - 800-3687-7863
ニュージーランド 00 - 800-3687-7863
0800-4413101
ノルウェー 00 - 800-3687-7863
シンガポール 001 - 800-3687-7863
スペイン 00 - 800-3687-7863
スウェーデン 00 - 800-3687-7863 (Telia)
00 - 800-3687-7863 (Tele2)
スイス 00 - 800-3687-7863
台湾 00 - 800-3687-7863
英国 00 - 800-3687-7863
0800 121 6078
+44 (0) 118 953 3088