Problem:

You application requires a PKCS 7 keystore, however Entrust Certificate Services, only provide your SSL certificate in a Base64 encoded (PEM) X509 v3 certificate format.

Solution:

Once you receive your SSL certificate from Entrust, you can covert the certificate into a PKCS 7 (.p7b) file by following the below process.

This process is in two parts:
1) Import your SSL certificate
2) Export your Certificate as PKCS 7

Part 1 of 2: Import your SSL certificate

1. From Internet Explorer, click Tools / Internet Options and click on the "Content" tab

2. Click on the " Certificates " button

3. Click on the " Import " button, the Certificate Import Wizard appears.

4. Browse to your Entrust SSL certificate and follow the rest of the Import Wizard choosing the defaults.

5. Click OK and Close Internet Explorer

Part 2 of 2: Export your certificate as a PKCS 7

1. From Internet Explorer, click Tools / Internet Options and click on the Content tab.

2. Click on the Certificates button.

3. Click on the "Other People" tab.

4. Choose your SSL certificate and click on "Export" button.

5. In the Certificate Export wizard, choose the option for "Cryptographic Message Syntax Standard PKCS #7 Certificate" and also checkmark "Include all certificates in the certification path if possible."

6. On the next screen, choose to save your file to your desktop. The file will save as a PKCS 7 with a .p7b file extension.

If you have any questions or concerns please contact the Entrust Certificate Services Support department for further assistance:

Hours of Operation:
Sunday 8:00 PM ET to Friday 8:00 PM ET
North America (toll free): 1-866-267-9297
Outside North America: 1-613-270-2680 (or see the list below)
NOTE: Smart Phone users may use the 1-800 numbers shown in the table below.
Otherwise, it is very important that international callers dial the UITF format exactly as indicated. Do not dial an extra "1" before the "800" or your call will not be accepted as an UITF toll free call.

Country	Number
Australia	0011 - 800-3687-7863 1-800-767-513
Austria	00 - 800-3687-7863
Belgium	00 - 800-3687-7863
Denmark	00 - 800-3687-7863
Finland	990 - 800-3687-7863 (Telecom Finland) 00 - 800-3687-7863 (Finnet)
France	00 - 800-3687-7863
Germany	00 - 800-3687-7863
Hong Kong	001 - 800-3687-7863 (Voice) 002 - 800-3687-7863 (Fax)
Ireland	00 - 800-3687-7863
Israel	014 - 800-3687-7863
Italy	00 - 800-3687-7863
Japan	001 - 800-3687-7863 (KDD) 004 - 800-3687-7863 (ITJ) 0061 - 800-3687-7863 (IDC)
Korea	001 - 800-3687-7863 (Korea Telecom) 002 - 800-3687-7863 (Dacom)
Malaysia	00 - 800-3687-7863
Netherlands	00 - 800-3687-7863
New Zealand	00 - 800-3687-7863 0800-4413101
Norway	00 - 800-3687-7863
Singapore	001 - 800-3687-7863
Spain	00 - 800-3687-7863
Sweden	00 - 800-3687-7863 (Telia) 00 - 800-3687-7863 (Tele2)
Switzerland	00 - 800-3687-7863
Taiwan	00 - 800-3687-7863
United Kingdom	00 - 800-3687-7863 0800 121 6078 +44 (0) 118 953 3088