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Document Signing: What is Long Term Validation (LTV)?

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What is LTV?

LTV (Long Term Validation) provides a record of what state the Certificate was at the time of signing.  In order to validate a certificate, the time and date when the PDF document was signed needs to be known. For this to be undisputable, the signature has to be digitally timestamped.  Verifying a certificate requires the OCSP or CRL responder for its Certificates to be online. But how would you know if it was trustworthy 25 years ago? These considerations have led to the concept of “LTV”.

How to check if my document is LTV enabled?

  1. Open Adobe Acrobat Reader DC
  2. Click on"Signature Panel"

1. Click on Signature Panel

  1. Expand the signature panel

Expand Signature Panel

Adding LTV information to an existing signature.

If you have a document that is signed but missing the required LTV information, you can simply add the missing record as follows:

  1. Right-click in the blue area and select “Add Verification Information”

Right click in the blue area and select “Add Verification Information”

  1. If successful, the following message will appear.

If successful, following message will appear

How to verify LTV was selected

If you have any questions or concerns please contact the Entrust Certificate Services Support department for further assistance:

Hours of Operation:

Sunday 8:00 PM ET to Friday 8:00 PM ET

North America (toll-free): 1-866-267-9297

Outside North America: 1-613-270-2680 (or see the list below)

NOTE: Smart Phone users may use the 1-800 numbers shown in the table below.

Otherwise, it is very important that international callers dial the UITF format exactly as indicated. Do not dial an extra "1" before the "800" or your call will not be accepted as an UITF toll-free call.

Country Number
Australia 0011 - 800-3687-7863
1-800-767-513
Austria 00 - 800-3687-7863
Belgium 00 - 800-3687-7863
Denmark 00 - 800-3687-7863
Finland 990 - 800-3687-7863 (Telecom Finland)
00 - 800-3687-7863 (Finnet)
France 00 - 800-3687-7863
Germany 00 - 800-3687-7863
Hong Kong 001 - 800-3687-7863 (Voice)
002 - 800-3687-7863 (Fax)
Ireland 00 - 800-3687-7863
Israel 014 - 800-3687-7863
Italy 00 - 800-3687-7863
Japan 001 - 800-3687-7863 (KDD)
004 - 800-3687-7863 (ITJ)
0061 - 800-3687-7863 (IDC)
Korea 001 - 800-3687-7863 (Korea Telecom)
002 - 800-3687-7863 (Dacom)
Malaysia 00 - 800-3687-7863
Netherlands 00 - 800-3687-7863
New Zealand 00 - 800-3687-7863
0800-4413101
Norway 00 - 800-3687-7863
Singapore 001 - 800-3687-7863
Spain 00 - 800-3687-7863
Sweden 00 - 800-3687-7863 (Telia)
00 - 800-3687-7863 (Tele2)
Switzerland 00 - 800-3687-7863
Taiwan 00 - 800-3687-7863
United Kingdom 00 - 800-3687-7863
0800 121 6078
+44 (0) 118 953 3088