Accelerate Onboarding and Fight Fraud with Identity Verification Solutions
Use AI-powered document and biometric checks to verify genuine customers and fight sophisticated fraud. Build a smoother onboarding experience with configurable workflows that support your business and compliance requirements.
- Reduce manual reviews
- Detect deepfakes and injection attacks
- Protect high-risk interactions
of customers say that they would switch banks after a fraud incident.
Source: Build Digital Trust with Biometric Authentication
increase in injection attacks year over year.
Source: 2026 Identity Fraud Report
saved per organization, on average, by using IDV to prevent fraud.
Source: The Future of Global Identity Verification
1. Capture
Give your customers a fast, efficient, and secure capture experience with easy-to-use SDKs that are powered with secure capture technology and automated data extraction.
2. Verify
In the background, we verify that the document provided is genuine, check for deepfakes and other sophisticated fraud, and cross reference the photo on the ID to the biometric provided.
3. Decide
Most verifications are completed in seconds. Entrust IDV allows you to build workflows that are aligned with your business goals while offering a strong experience to users.
The Benefits of Entrust Identity Verification Solutions
Fight sophisticated fraud
Detect deepfakes and injection attacks with AI-powered document and biometric checks backed by Entrust Fraud Lab intelligence.
Reduce manual review costs
Automatically approve genuine customers and direct higher-risk cases to review, reducing manual effort as you scale.
Protect customers beyond onboarding
Extend verified identity to passkeys and step-up authentication, helping prevent fraud and reduce friction at high-risk moments.
Navigate evolving compliance requirements
Support current and emerging requirements with auditable verification, authoritative data sources, and qualified electronic signatures (QES).
Ready to Improve Your Identity Verification Journey?
How Principal Strengthened Customer Registration
Principal replaced knowledge-based authentication with biometric identity verification, helping prevent fraudulent takeovers while creating a faster, more intuitive registration experience.
Source: Entrust’s Principal case study
FAQs
How long does it take to implement Entrust Identity Verification?
Implementation timing depends on your integration approach, workflow requirements, and testing. Entrust offers a hosted verification journey through Smart Capture Link or SDK-based integration for your website or app. Our team can help scope the integration and discuss a rollout timeline for your business.
How does Entrust fit into our existing onboarding process?
Entrust’s web and mobile SDKs let you embed document and biometric capture into your customer journey. Workflow Studio lets you configure verification steps and decision rules, while APIs and automated notifications connect verification results to your existing systems.
Which countries and identity documents does Entrust support?
Entrust Document Verification supports more than 2,500 document types across 195 countries, including passports, driver’s licenses, and national identity cards. Coverage varies by country and document type, so confirm support for the documents your customers use when planning your rollout.
How is biometric data protected, and how long is it retained?
Entrust encrypts identity verification data in transit and at rest and uses access controls to restrict access. Retention is governed by applicable service policies and customer settings, subject to maximum retention periods. Customers can request deletion or configure rolling deletion, with arrangements reviewed for the specific use case.
Can Entrust authenticate customers after onboarding?
Yes. Entrust supports biometric authentication using previously enrolled facial biometrics to confirm returning customers at high-risk moments, such as password resets and account recovery. These authentication steps can be configured through Workflow Studio to extend protection beyond the initial identity check.
Is there a sandbox for testing before launch?
Yes. Entrust provides a sandbox for testing API connectivity, verification workflows, and how your systems handle results before going live. The sandbox uses predetermined responses rather than live verification, so it tests integration—not real-world fraud-detection performance. Use sample data, not real customer or confidential information.
What determines the price of Entrust Identity Verification?
Pricing is tailored to the services and usage requirements agreed for your business. Share your expected verification volume, the checks you need, and your target markets so our team can scope a solution. Contact sales for a quote and details of the applicable commercial terms.
Tell us what you’re trying to improve — onboarding speed, fraud prevention, compliance, conversion, or all of the above — and an Entrust identity expert will help you explore the right approach.