Magstripe format problem. The magnetic stripe data sent does not match the format set in the printer. The card will be canceled.

Printer problem. The printer had an error. The card will be canceled. 1. Press the printer Power button to power off the printer. 2. Press the Power button again to power on the printer.

Magstripe data not found. The printer did not find magnetic stripe data on card. Make sure that you are using magnetic stripe cards that match the printer settings.Make sure that the cards are placed ...

LCM lost card. The card cannot be located in the LCM. 1. Open the LCM door. 2. Rotate the transport knob counter-clockwise at least 6 turns to move the card out the rear of the LCM. 3. Close the LCM d...

RIM lost card. The card cannot be located in the Rear Indent Module. Power off and unplug the printer and RIM.Remove the RIM supply and the RIM from the printer.Rotate the drive gear to move the card ...

Card hopper empty. The printer did not detect cards in the input hopper. Add cards to the input hopper.

RIM card jam. The card is not in position in the Rear Indent Module. Power off and unplug the printer and RIM.Remove the RIM supply and the RIM from the printer.Rotate the drive gear to move the card ...

Insert same card side 2 up. 1. Take the card from the printer and turn it over end to end so side 2 is facing up. 2. Insert the card in the printer. 3. If the card is not immediately picked, press the...

Magstripe read no data. The printer did not find any magnetic stripe data on the card. The card will be canceled. 1. Make sure that you are using magnetic stripe cards that match the printer settings....

Insert cleaning card. 1. Insert cleaning card into exception slot of multi-hopper. 2. If the card is not immediately picked, press the printer's user button or click OK.