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How to Decrypt a PP7M File

Summary


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If you receive a file with the extension of .PP7M , it is encrypted with Entrust Entelligence.

To decrypt this type of file you will need the Entrust Password Decrypt tool which will decrypt any .PP7M files that are password protected.

1. Go to https://www.entrust.com/epd/ and click the Download button for the Password Decrypt tool. Then Click the “I agree – Download Now” button to agree with the license agreement and to download the file.

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2. Extract the contents of the zip file and double click on the file “eepassdcrpt.msi” to run the installer.

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3. Check the box to agree to the License Agreement and click Install. Click the Finish button once completed.

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4. Locate the .PP7M file and double click on it. You will now be prompted to enter a password for the encrypted file. Enter the password assigned to that file and click OK.

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5. Once completed, a decrypted copy of the file will be generated on the same folder with the original extension of the file. You can then open the file with appropriate application. In this case the decrypted PDF file will use Adobe Acrobat Reader to open.

If you have any questions or concerns please contact the Entrust Certificate Services Support department for further assistance:

Hours of Operation:

Sunday 8:00 PM ET to Friday 8:00 PM ET

North America (toll free): 1-866-267-9297

Outside North America: 1-613-270-2680 (or see the list below)

NOTE: It is very important that international callers dial the UITF format exactly as indicated. Do not dial an extra "1" before the "800" or your call will not be accepted as an UITF toll free call.

Country Number
Australia 0011 - 800-3687-7863
1-800-767-513
Austria 00 - 800-3687-7863
Belgium 00 - 800-3687-7863
Denmark 00 - 800-3687-7863
Finland 990 - 800-3687-7863 (Telecom Finland)
00 - 800-3687-7863 (Finnet)
France 00 - 800-3687-7863
Germany 00 - 800-3687-7863
Hong Kong 001 - 800-3687-7863 (Voice)
002 - 800-3687-7863 (Fax)
Ireland 00 - 800-3687-7863
Israel 014 - 800-3687-7863
Italy 00 - 800-3687-7863
Japan 001 - 800-3687-7863 (KDD)
004 - 800-3687-7863 (ITJ)
0061 - 800-3687-7863 (IDC)
Korea 001 - 800-3687-7863 (Korea Telecom)
002 - 800-3687-7863 (Dacom)
Malaysia 00 - 800-3687-7863
Netherlands 00 - 800-3687-7863
New Zealand 00 - 800-3687-7863
0800-4413101
Norway 00 - 800-3687-7863
Singapore 001 - 800-3687-7863
Spain 00 - 800-3687-7863
Sweden 00 - 800-3687-7863 (Telia)
00 - 800-3687-7863 (Tele2)
Switzerland 00 - 800-3687-7863
Taiwan 00 - 800-3687-7863
United Kingdom 00 - 800-3687-7863
0800 121 6078
+44 (0) 118 953 3088