Skip to main content

How to add a Certification Authority Authorization (CAA) record in CloudDNS

How to add a Certification Authority Authorization (CAA) record in CloudDNS

User-added image

Requirements:

  • You need an active account with ClouDNS
  • Your DNS zone is already setup and working properly

1. Login to your ClouDNS account.

User-added image

2. You will be directed to the dashboard. Under your DNS zones section, you should see your zone name. In this example will be entrustzonelab.com.

User-added image

3. Click on your DNS zone name to open your zone records.

User-added image

4. You can start to add your CAA record by selecting CAA on the record type header.

User-added image

Insert the entries shown below to add Entrust as the authorized Certification Authority:

Type (record): CAA
TTL: Leave it as default. Example: 1 hour
Host: Your host name. (auto populate, leave it as default)
Flag: Leave it as default
Type: Leave it as default which is “issue”
Unless you are creating record for wildcard certificates, in which case select "issuewild"
Value: Entrust.net

Note: If you wish to add a different Certification Authority in the CAA record, please add the corresponding entry for Value .

User-added image

6. Click Save to save your new entry.

At this point your CAA record has been successfully added.

User-added image

If you have any questions or concerns please contact the Entrust Certificate Services Support department for further assistance:

Hours of Operation:
Sunday 8:00 PM ET to Friday 8:00 PM ET
North America (toll free): 1-866-267-9297
Outside North America: 1-613-270-2680 (or see the list below)
NOTE: Smart Phone users may use 1-800 numbers for one-touch dialing.
Otherwise, it is very important that international callers dial the UITF format exactly as indicated. Do not dial an extra "1" before the "800" or your call will not be accepted as an UITF toll free call.

Country Number
Australia 0011 - 800-3687-7863
1-800-767-513
Austria 00 - 800-3687-7863
Belgium 00 - 800-3687-7863
Denmark 00 - 800-3687-7863
Finland 990 - 800-3687-7863 (Telecom Finland)
00 - 800-3687-7863 (Finnet)
France 00 - 800-3687-7863
Germany 00 - 800-3687-7863
Hong Kong 001 - 800-3687-7863 (Voice)
002 - 800-3687-7863 (Fax)
Ireland 00 - 800-3687-7863
Israel 014 - 800-3687-7863
Italy 00 - 800-3687-7863
Japan 001 - 800-3687-7863 (KDD)
004 - 800-3687-7863 (ITJ)
0061 - 800-3687-7863 (IDC)
Korea 001 - 800-3687-7863 (Korea Telecom)
002 - 800-3687-7863 (Dacom)
Malaysia 00 - 800-3687-7863
Netherlands 00 - 800-3687-7863
New Zealand 00 - 800-3687-7863
0800-4413101
Norway 00 - 800-3687-7863
Singapore 001 - 800-3687-7863
Spain 00 - 800-3687-7863
Sweden 00 - 800-3687-7863 (Telia)
00 - 800-3687-7863 (Tele2)
Switzerland 00 - 800-3687-7863
Taiwan 00 - 800-3687-7863
United Kingdom 00 - 800-3687-7863
0800 121 6078
+44 (0) 118 953 3088