Certificate Services Support

For Apache mod_ssl and open_ssl

To change the pass-phrase,  you will need to specify the old pass-phrase and then specify the new pass-phrase. You can accomplish this task with the following commands:

Step 1: To change the pass-phrase, enter the following at command prompt:

$ openssl rsa -des3 -in server.key -out server.key.new

Step 2: To overwrite the new key file with the new pass-phrase, enter the following at command prompt:

$ mv server.key.new server.key

You will be asked two times for the pass-phrase. At the first prompt enter the old pass-phrase and at the second prompt enter the new pass-phrase.

Verify that the new password is being used by this command:
#openssl rsa -noout -text -in /ssl.key/server.key (ssl.key is the full directory)

If you have any questions or concerns please contact the Entrust Certificate Services Support department for further assistance: 

Hours of Operation: 
Sunday 8:00 PM ET to Friday 8:00 PM ET 
North America (toll free): 1-866-267-9297 
Outside North America: 1-613-270-2680 (or see the list below) 
NOTE: Smart Phone users may use the 1-800 numbers shown in the table below.
Otherwise, it is very important that international callers dial the UITF format exactly as indicated. Do not dial an extra "1" before the "800" or your call will not be accepted as an UITF toll free call.