Certificate Signing Request (CSR) Help
For Microsoft Exchange 2007

Problem: You have created a private key and CSR using the Exchange shell for a UCC type certificate.  You have imported the Entrust UC Certificate and attempt to export the keypair however, the private key is NOT exportable. Solution: Please recreate your keypair and CSR using the below the switches below: Example:

• privatekeyexportable $true -- Allows the private key to be backed up. Works on production software only.
• cn= is your common name
• DomainName -- are the list of domains that you require

If you have any questions or concerns please contact the Entrust Certificate Services Support department for further assistance:

Hours of Operation:
Sunday 8:00 PM ET to Friday 8:00 PM ET
North America (toll free): 1-866-267-9297
Outside North America: 1-613-270-2680 (or see the list below)
NOTE: It is very important that international callers dial the UITF format exactly as indicated. Do not dial an extra "1" before the "800" or your call will not be accepted as an UITF toll free call.