Summary

general instructions for SSL installation

You must install your Server Certificate to provide secure access to your Web server. Follow these steps:

1. Open a text editor.
2. Select the Server Certificate in your Web browser (including the "----BEGIN CERTIFICATE----- " and " -----END CERTIFICATE----- " lines).
3. Paste the certificate into the text editor and save it as a file. If you are installing the certificate in a Microsoft Windows-based Web server, the file name should have the extension .crt or .cer (such as entrustcert.crt). Otherwise use the default file extension.
4. Make a backup of the Server Certificate file on some form of removable media (such as a CD or USB drive) and store the backup in a secure location.
5. Close the text editor.
6. Install the certificate as described in your server's documentation or consult our Guides and Knowledge Base for assistance.
7. Enable SSL in your Web server as described in your server's documentation.

If you have any questions or concerns please contact the Entrust Certificate Services Support department for further assistance:

Hours of Operation:
Sunday 8:00 PM ET to Friday 8:00 PM ET
North America (toll free): 1-866-267-9297
Outside North America: 1-613-270-2680 (or see the list below)
NOTE: Smart Phone users may use the 1-800 numbers shown in the table below.
Otherwise, it is very important that international callers dial the UITF format exactly as indicated. Do not dial an extra "1" before the "800" or your call will not be accepted as an UITF toll free call.