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How is the Trusted Root Certificate installed using the Keytool utility?

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To install the Entrust Trusted Root, complete the following steps:

1. Copy and paste the Entrust Trusted Root (including the BEGIN and END tags) into a text editor such as Notepad. Save the file with a .cer extension (for example, root.cer).

2. Using the keytool utility, enter the following:
keytool -import -alias <alias> -keystore <your_keystore_filename> -trustcacerts -file <filename_of_the_root>

As an example:

C:\>keytool -import -alias Root -keystore c:\.mykeystore -trustcacerts -file c:\root.cer Enter keystore password: Trust this certificate? [no]:  y Certificate was added to keystore.

Note – Do not use the same alias name as you used to create the certificate signing request. The Root must be installed under a separate alias.

If you have any questions or concerns please contact the Entrust Certificate Services Support department for further assistance:

Hours of Operation:
Sunday 8:00 PM ET to Friday 8:00 PM ET
North America (toll free): 1-866-267-9297
Outside North America: 1-613-270-2680 (or see the list below)
NOTE: Smart Phone users may use the 1-800 numbers shown in the table below.
Otherwise, it is very important that international callers dial the UITF format exactly as indicated. Do not dial an extra "1" before the "800" or your call will not be accepted as an UITF toll free call.

Land Number
Australien 0011 - 800-3687-7863
1-800-767-513
Österreich 00 - 800-3687-7863
Belgien 00 - 800-3687-7863
Dänemark 00 - 800-3687-7863
Finnland 990 - 800-3687-7863 (Telecom Finland)
00 - 800-3687-7863 (Finnet)
Frankreich 00 - 800-3687-7863
Deutschland 00 - 800-3687-7863
Hongkong 001 - 800-3687-7863 (Voice)
002 - 800-3687-7863 (Fax)
Irland 00 - 800-3687-7863
Israel 014 - 800-3687-7863
Italien 00 - 800-3687-7863
Japan 001 - 800-3687-7863 (KDD)
004 - 800-3687-7863 (ITJ)
0061 - 800-3687-7863 (IDC)
Südkorea 001 - 800-3687-7863 (Korea Telecom)
002 - 800-3687-7863 (Dacom)
Malaysia 00 - 800-3687-7863
Niederlande 00 - 800-3687-7863
Neuseeland 00 - 800-3687-7863
0800-4413101
Norwegen 00 - 800-3687-7863
Singapur 001 - 800-3687-7863
Spanien 00 - 800-3687-7863
Schweden 00 - 800-3687-7863 (Telia)
00 - 800-3687-7863 (Tele2)
Schweiz 00 - 800-3687-7863
Taiwan 00 - 800-3687-7863
Vereinigtes Königreich 00 - 800-3687-7863
0800 121 6078
+44 (0) 118 953 3088