To generate the CSR, complete the following steps:

1. In the admin console, choose System > Configuration > Certificates > Device Certificates .

2. Click New CSR .

3. Enter the required information and click Create CSR .

4.Follow the instructions on-screen under Step 1. Send CSR to Certificate Authority for signing , which explains how to save your CSR and submit it to Entrust.

If you have any questions or concerns please contact the Entrust Certificate Services Support department for further assistance:

Hours of Operation:
Sunday 8:00 PM ET to Friday 8:00 PM ET
North America (toll free): 1-866-267-9297
Outside North America: 1-613-270-2680 (or see the list below)
NOTE: Smart Phone users may use the 1-800 numbers shown in the table below.
Otherwise, it is very important that international callers dial the UITF format exactly as indicated. Do not dial an extra "1" before the "800" or your call will not be accepted as an UITF toll free call.