Certificate Services Support

For Lotus Domino R5 and R6

Problem:

After a successful installation of the SSL web server certificate,  you receive the following error message: "Page Not Found" while browsing to the secured site.

Here is the Solution:

The new key file name (.kyr) that was created during the certificate signing request needs to be referenced in the port setting within the server document.

Steps:

1. Open the server document file.

2. Select the Port tab

3. In the port tab, type in the absolute path name of the key ring file. For example: C:\Lotus\SSL\keyfile.kyr

4. Re-start the Domino web server.

If you have any questions or concerns please contact the Entrust Certificate Services Support department for further assistance: 

Hours of Operation: 
Sunday 8:00 PM ET to Friday 8:00 PM ET 
North America (toll free): 1-866-267-9297 
Outside North America: 1-613-270-2680 (or see the list below) 
NOTE: Smart Phone users may use the 1-800 numbers shown in the table below.
Otherwise, it is very important that international callers dial the UITF format exactly as indicated. Do not dial an extra "1" before the "800" or your call will not be accepted as an UITF toll free call.