Certificate Services Support

SSL/TLS Certificate Installation Instructions (Extended Validation)
For ZEUS

You must install the EV Chain Bundle, Entrust Root certificate and, the EV Web Server Certificate.

Installation of the EV Chain Bundle and Web Server Certificate

You should be able to obtain your EV Chain Bundle from your certificate pickup pages. Our root certificates can be found at https://www.entrust.com/get-support/ssl-certificate-support/root-certificate-downloads/

You will want to put all of the certificates in the chain in one file.

You will have the following certificates in the following order in your file:

1 - Your EV certificate
2 - The Chain Bundle
3 - The Entrust Root Certificate

Simply paste in each certificate one after the other to form the complete certificate chain.

To Install this certificate:

1. Access the administrative interface for the server by going to http://localhost:9090 by default

2.  Select SSL Certificates

3. You should see an option to Replace Certificate. If you do not see this option, click the Generate CSR button

4. Copy the contents of the certificate chain file, which should include the EV certificate, the chain bundle and the root certificate. Paste this into the box for Signed Certificate and click OK

5.  Accept the new certificate

6. Click Home, check off the box next to the domain and click configure

7. Go to SSL enabled and click on SSL enabled and point to your SSL certificate

8. Save the changes and reboot the server.

If you have any questions or concerns please contact the Entrust Certificate Services Support department for further assistance: 

Hours of Operation: 
Sunday 8:00 PM ET to Friday 8:00 PM ET 
North America (toll free): 1-866-267-9297 
Outside North America: 1-613-270-2680 (or see the list below) 
NOTE: Smart Phone users may use the 1-800 numbers shown in the table below.
Otherwise, it is very important that international callers dial the UITF format exactly as indicated. Do not dial an extra "1" before the "800" or your call will not be accepted as an UITF toll free call.