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Certificate Services Support

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How to register a new domain and perform an automatic Web Server Validation in you ECS Enterprise account

A. Registration of the new addition domain to your Entrust Certificate Portal

1. Login to your ECS Enterprise account.

2. On the dashboard click Administrator > Domain Management.

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3. Type your new domain name, then select the Client. After that select the verification method to Web Server. Click Add to Request button.

4. Click Submit Request button on the corner of the bottom screen. 

5. You will see your new domain request has been listed on the Pending domains list. Click on download icon next to Install file to download your text file that you need to insert into your webserver for domain name verification.

The download page for your verification text file will be opened. Click download button to download your domain verification file. 

The random generated name will appear as below to be inserted to your webserver. Our system will automatically scan for the text file on your webserver and validate your domain when this has been completed. Please continue to the next step to complete this process.

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B. Step by step to insert your domain verification file text into LiteSpeed Web Server with Linux OS

1. Login to your Linux Server where you are hosting your web server using LiteSpeed.

2. Make sure your validation text file is on this server and save it to a folder location where you can find it later.

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3. Launch your terminal and login as super administrator by using command: 

su –

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4. On the command prompt, go to your LiteSpeed Document root directory . By default, it is located on  /usr/local/lsws/<your sitename>/html  by using cd command. In this example below the sitename folder is accessed by entering the command:

cd /usr/local/lsws/Example/html

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5. Create a directory/folder called .well-known by entering the command:

mkdir .well-known

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6. Check if your directory/folder has been created properly. Run the command:

ls –a

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Note: The .well-known folder is a hidden folder, therefore you need to use –a switch on ls command to view it.


7. Create another directory/folder called pki-validation inside the .well-known folder. Enter the command below to create the folder :

mkdir .well-known/pki-validation

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8. Check if your folder has been created properly. Run the command:

ls .well-known

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9. Copy your validation text from your own folder to the directory/folder called pki-validation that we created on the step 8 by entering the command below:

cp <source folder location> well-known/pki-validation

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10. To check your file has been copied properly, run the command:

ls .well-known/pki-validation

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11. Open your internet browser and type the address that is listed on your download domain verification window from section A. Alternatively, you can click the link directly from your domain verification download window.

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If you create and put the text file into the correct folder, you should see some random numbers from the text file show on the browser screen like the example below:

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NOTE: The result of random numbers will be different from one user to another as well as the download text filename will also be random.  If you see your assigned random numbers shown on your internet browser then you have inserted the text file correctly, otherwise review the steps above to confirm you have completed the process correctly.

At this point, your step to insert a validation text file for Web Server Verification method has been completed. The Entrust Datacard verification system will automatically capture and approve the domain for use. Note the time this will take will vary, depending on the propagation time of your web server.

If you have any questions or concerns please contact the Entrust Certificate Services Support department for further assistance: 

Hours of Operation: 
Sunday 8:00 PM ET to Friday 8:00 PM ET 
North America (toll free): 1-866-267-9297 
Outside North America: 1-613-270-2680 (or see the list below) 
NOTE: Smart Phone users may use 1-800 numbers for one-touch dialing.
Otherwise, it is very important that international callers dial the UITF format exactly as indicated. Do not dial an extra "1" before the "800" or your call will not be accepted as an UITF toll free call.


Australia0011 - 800-3687-7863
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