USAA, a bank typically used by the military and their dependents, has long been at the forefront of banking innovation and fraud prevention. That trend held true last week when the Texas-based financial institution announced their first EMV credit and debit cards for U.S.-based members. Rolling out to customers later in 2014, USAA’s new chip-based cards will help deter fraud
According to a recent Deloitte study, “Mobile Financial Services: Raising the Bar on Customer Engagement,” 61 percent of respondents cited security as the main reason they did not conduct banking with mobile devices. What did this survey miss about their study's participants and who will benefit most when secure mobile-based banking is the norm?