Entrust Customers

Entrust Secures Bank of New Zealand Customers

Overview: Bank of New Zealand - one of New Zealand's leading financial institutions - is a member of the National Australia Bank Group, which has a geographic spread of assets in Australia, Asia, the United Kingdom and New Zealand. Globally, the National Group has an asset base of over $250 billion and is ranked as one of the 50 largest banks in the world.

Challenge: Approximately 80% of the Bank of New Zealand's personal banking customers bank online, so they wanted to ensure their customers' identities were protected from phishing attacks, key stroke loggers, man-in-the-middle attacks and other online threats. They wanted to provide a stronger form of second factor authentication that would be free to their customers, so finding a solution that could scale to a large customer base and was easy to use and understand was essential.

Solution: The Bank of New Zealand selected Entrust IdentityGuard over other two-factor authentication options based on its ease of use, mobility and convenience for customers, as well as the lower per-use cost to issue to customers.

Results: Within 5 months of making the IdentityGuard cards (rebranded NetGuard) available to their online banking customers - free of charge, and on a voluntary sign-up basis - the bank has already had over 83,000 customers sign up. User adoption is continually growing, now up to 150,000 users, and with no added strain or resources added to the bank's customer support center.

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Entrust Public Key Infrastructure (PKI)

Public key infrastructure or PKI refers to a comprehensive system that uses authentication security and encryption software to establish and maintain a trustworthy network. Government agencies and corporations use PKI certificates to fortify their IT infrastructure from unauthorized access.

Entrust PKI security solutions help network administrators accomplish the goal of greater security by associating a public key with authorized users to enable encryption and digital signature capabilities across network applications. Epassport PKI is an adaptation of PKI for the government sector that stores information on a chip that can be verified against the data on the passport. Entrust, a certification authority, also enables passport PKI and smart card PKI for an additional security.

Entrust is a trusted provider of network security solutions that include digital certificates, two factor-authentication, ssl certificates, token authentication, and certificate management systems.