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Federal Financial Institutions Examination Council (FFIEC): Authentication in an Internet Banking Environment

This updated FFIEC guidance specifically addresses why financial institutions regulated by the agencies should conduct risk-based assessments, evaluate customer awareness programs, and develop security measures to reliably authenticate customers remotely accessing their Internet-based financial services. The agencies consider single-factor authentication to be inadequate for high-risk transactions involving access to customer information or the movement of funds to other parties.

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