Managed Services PKI

Key Technical Features

Entrust Managed Services PKI provides a number of standard and optional technical services.

Standard features

The following services are included in both the Standard Certificate Service offering and the Customer-Branded Certificate Service offerings:

  • Installation, hardening of the CA operating system on CA Servers
  • Generation and storage of CA key in Hardware Security Module to prevent tampering or theft of keys
  • Key Generation Ceremony, if required
  • Creation of organization-specific certificate templates and extensions, if required
  • Multiple Administrators required to approve critical CA operations
  • Entrust network secure tunnel mechanism to enable secure communication with components provided by organization in its network, if required
  • Configuration of network and firewall rules to permit organization access to Entrust Managed Services network while optimizing security; CA service includes multiple firewalls and segmented network security zones
  • Customer can administer their users through a Web-based interface
  • Setup for intelligent monitoring of faults, configuration management, response performance and security incidents
  • Trusted certificate authentication to verify the identity of a device or user
  • Setup and configuration of robust data backups and off-site data archives to ensure your information is never lost
  • Setup for Primary Site failover to Disaster Recovery location
  • Published Certificate Revocation List (CRL) enabling applications to determine if a given certificate is trusted
  • Encryption key archival and retrieval in the event of an accidental loss; ensures you can decrypt previously encrypted sensitive data
  • Maintenance of current hardware and software with performance-tuning to ensure responsive operation as your usage grows
  • Device certificates authenticate servers and remote devices
  • Annual auditing by a professional auditing firm; ensures compliance to Entrust's Certificate Practice Statement and ensures accountability
  • Flexible, zero-footprint enrollment mechanisms for adding new users and devices (with or without administrator approval)
  • High availability and contractually agreed service levels for business continuity (99.5 percent or greater uptime)
  • Duplicate equipment and data at a remote disaster recovery site to ensure business continuity in the event of a disaster
  • High physical security of all computing facilities and security cleared, bonded staff with separation of duties
  • Setting of key usage ensures keys are used according to your intention; for example, encryption only, code-signing only, or signing only

The following services are included in the Customer Branded Certificate Service only:

  • Brand certificates with your organization's name in the 'Issuer' field
  • Creation and configuration of organization CA policies and roles consistent with Organization Certificate Policy (CP) and Certificate Practices Statement (CPS)
  • Publishing of organization's certificates from Managed Services PKI to organization's LDAP directory infrastructure, if compatible and required
  • Branding of the enrollment and administration Web interfaces with organization's name and logo

Optional features

Entrust provides the following value-added services at an additional cost:

  • Entrust Entelligence Security Provider
    • Automatic certificate updates prior to expiration without human intervention; prevents business interruption due to expired certificates
    • Caching of email recipient certificates enabling email composition offline
    • Fully automated enrollment of users and devices through Auto-enrollment Server
    • Online Certificate Status Protocol (OCSP) client for revocation status; accomplished through Entrust Entelligence Security Provider
  • Customizable enrollment and administration Web pages
  • End-user or Administrator certificates stored on smart cards or tokens for additional security
  • Configuration and setup of data center Online Certificate Status Protocol services, if required
  • Automatic population of certificates in VPN devices using Simple Certificate Enrollment Protocol (SCEP)
  • Publicly rooted Certification Authority (CA), which ensures your organization's certificates are automatically trusted by users outside the enterprise

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