Entrust TruePass

System Requirements

Supported Browser and JVM Configurations

The following table lists the operating systems, Web browsers, and Java plug-ins that Entrust TruePass supports on the client side. For the most recent information about supported software, see the Entrust Platform Support and Integration Center (login required).

Operating systems Web browsers Java Virtual Machines
(Web browser plug-in)
Microsoft Windows XP SP3 (Home and Professional Editions) Microsoft Internet Explorer 6.0 SP1 Sun JVM 1.5.0+
IBM JRE 1.4.2
IBM JRE 1.5.0
Microsoft Internet Explorer 7.0 Sun JVM 1.5.0+
Sun JVM 1.6 Update 10+
IBM JRE 1.4.2
IBM JRE 1.5.0
Microsoft Internet Explorer 8.0 Sun JVM 1.5.0+
Sun JVM 1.6 Update 10+
Mozilla FireFox 2.0.0.7 Sun JVM 1.5.0+
Sun JVM 1.6 Update 10+
Mozilla FireFox 3.0 Sun JVM 1.6 Update 10+
Mozilla FireFox 3.5 Sun JVM 1.6 Update 10+
Microsoft Windows Vista Home

Microsoft Windows Vista Enterprise (32 bit version only)
Microsoft Internet Explorer 7.0 Sun JVM 1.6 Update 10+
Microsoft Internet Explorer 8.0 Sun JVM 1.6 Update 10+
Mozilla FireFox 2.0 Roaming users only. See technote TN7103 for workarounds for non-Roaming users.
Sun JVM 1.6 Update 9 and lower
Mozilla FireFox 3.0 Sun JVM 1.6 Update 10+
Mozilla FireFox 3.5 Sun JVM 1.6 Update 10+
Microsoft Windows 7 (32-bit and 64-bit) *** Microsoft Internet Explorer 8.0 (32-bit) Sun JVM 1.6 Update 10+
Microsoft Internet Explorer 8.0 (64-bit) Local EPF and Roaming users only. No CAPI Support. See Note 2 below.
Sun JVM 1.6 Update 10+
Mozilla Firefox 3.6.3+ (32-bit) Sun JVM 1.6 Update 10+
Mozilla Firefox 3.6.3+ (64-bit) Local EPF and Roaming users only. No CAPI Support. See Note 2 below.
Sun JVM 1.6 Update 10+
MAC OSX 10.4.11 Apple Safari 2.0.4 Apple JRE 1.5_x
Apple Safari 3.1 Apple JRE 1.5_x
Sun Java Plugin1.6.0 update 7
Mozilla Firefox 3.5.2 Sun Java Plugin1.6.0 update

*** No support yet for "Large File Signing and Encryption" for the toolkit APIs.

Note 1: 64-bit version of the CAPI DLL is supported from TP 8.0 SP3 Patch 155249 onwards.

Note 2: Occasionally, authenticating to TruePass fails on Mac OS X when running the Mozilla Firefox browser, and when using a local EPF. This is caused by a known bug in Mozilla Firefox for MAC OS X in which the browse function does not capture and retain the full path to the end user profile. The bug is related to the way Firefox calls into JavaScript. For more information and a work-around see TN 8333 on Entrust TrustedCare.

Platform Support Matrix for Entrust TruePass 8.0 SP3

Supported Server O/S, Web Server and App Server Combinations

Operating systems Web servers Application servers
Microsoft Windows Server 2003 (Standard and Advanced Editions)
  • Microsoft Internet Information Services 6.0
  • Sun™ Java System Web Server 6.1 SP2 (formerly Sun One Web Server)
  • Sun™ Java System Web Server 7.0 u1
  • IBM® HTTP Server 2.0.47.1
  • IBM® HTTP Server 6.0
  • IBM® HTTP Server 6.1.0.11
  • Apache® HTTP Server 2.0.63
  • Apache® HTTP Server 2.2.9
  • Oracle® (formerly BEA™) WebLogic® Server 9.2 MP3
  • Oracle® (formerly BEA™) WebLogic® Server 10.3
  • IBM® WebSphere® Application Server 7.0
  • IBM® WebSphere® Application Server Express 7.0
  • IBM Websphere Community Edition 2.1.1.3
  • Apache® Tomcat 5.5.26
  • Apache® Tomcat 6.0.16
  • Oracle® Application Server 10g
Microsoft Windows 2008
  • Microsoft Internet Information Services 7.0
  • IBM® WebSphere® Application Server 7.0
  • Oracle® (formerly BEA™) WebLogic® Server 10.3
Solaris 10.0
(SPARC only)
  • Sun™ Java System Web Server 6.1 SP8 (formerly Sun One Web Server)
  • Sun™ Java System Web Server 7.0 u1
  • IBM® HTTP Server 2.0.47.1
  • IBM® HTTP Server 6.0
  • IBM® HTTP Server 6.1.0.11
  • Apache® HTTP Server 2.0.63
  • Apache® HTTP Server 2.2.9
  • Oracle® (formerly BEA™) WebLogic® Server 9.2 MP3
  • Oracle® (formerly BEA™) WebLogic® Server 10.3
  • IBM® WebSphere® Application Server 7.0
  • IBM® WebSphere® Application Server Express 7.0
  • IBM® WebSphere® Community Edition 2.1.1.3
  • Apache® Tomcat 5.5.26
  • Apache® Tomcat 6.0.16
  • Oracle® Application Server 10g
AIX 5.3
  • IBM® HTTP Server 2.0.47.1
  • IBM® HTTP Server 6.0
  • IBM® HTTP Server 6.1.0.11
  • Apache® HTTP Server 2.0.63
  • Apache® HTTP Server 2.2.9
  • Oracle® (formerly BEA™) WebLogic® Server 9.2 MP3
  • Oracle® (formerly BEA™) WebLogic® Server 10.3
  • IBM® WebSphere® Application Server 7.0
  • IBM® WebSphere® Application Server Express 7.0

Compatible Entrust Product(s)

Product(s) Version(s)
Entrust Authority Roaming Server 8.0 and later
Entrust Entelligence Security Provider for Windows 9.1

The latest platform support information can be found on the Entrust TrustedCare Web site (login required).

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